You are rude

I received a document from the provincial government today, but something was wrong. After being told someone in the local office made a mistake, I called the local office. They asked me to go there to find out what's wrong because they couldn't tell me over the phone. Fine.

So I went there and ask them what happened. The "lady" asked me for another documentation instead. When I asked her why, she said, "Because I asked you." Then I said, "but you didn't tell me why am I even here." Then she continue to ask me for the other document. Then when I said, just tell me why and I will give it to you. Then when she lost it. She claim that I am rude when she is the one being confrontational. She said, "I am going to see the manager because obviously you have something to hide and you are rude."

Why does this sound familiar?

Turns out THEY don't know why I was there. Someone in their office flagged my file, but failed to explain why. So they had to keep digging to find fault of mine.

Even the manager started to be confrontational first, then weakened when she realized she couldn't intimidate me.

Being the bureaucratic heavens of workplaces, some government and school employees have reached a point where, they don't even bother to explain themselves. Even when their office made a mistake. Being in this country, where people only see themselves as individuals, they don't care if someone else in THEIR office made a mistake. It is always the "clients" who is making a fuss.

Pathetic!